The clear framework for our collaborations: what I do, what you pay, and how we can part ways.
Last updated: September 2026
These Terms of Service (hereinafter "Terms") govern the contractual relationship between:
Any order implies unreserved acceptance of these Terms, which prevail over any other general terms, except for formal written derogation agreed between the parties.
The Provider offers digital and AI marketing consulting and support services, including:
Services are grouped into four main packages: Starter, Growth, Premium and Signature, detailed on the Pricing page.
Each service is subject to a personalized quote, valid for 30 days from issue. The contract is deemed concluded upon receipt of the quote signed by the Client together with payment for the first month of service.
Package prices are indicated in euros excluding tax (excl. VAT) on the Pricing page. The Provider, autónoma in Spain, applies the VAT in force based on the client's nature and location (intra-Community rules where applicable).
Services are billed monthly, in advance. Payment is by bank transfer within 15 days of invoice receipt, unless a different arrangement is agreed in writing.
In case of late payment, penalties equal to three times the legal interest rate in force will apply, along with a fixed recovery indemnity of 40 €.
Unless otherwise stated in the quote, all packages include a minimum commitment of three (3) consecutive months from the effective start date.
At the end of the initial period, the contract continues by tacit monthly renewal. Each party may then terminate it with one (1) month's notice sent by email to hello@aseko.agency.
No early termination is possible during the initial commitment period, except with the Provider's written consent or in case of demonstrated serious misconduct.
In case of a serious breach of obligations by either party, the other party may terminate the contract as of right, at the expiry of a 15-day period following the sending of a formal notice that remained without effect.
The Provider undertakes to:
The Provider is bound by a best-efforts obligation, not a results obligation. Marketing campaign outcomes depend on many external factors (market, Client's offer, responsiveness, competitive context) that are beyond the Provider's control.
The Client undertakes to:
The Provider cannot be held responsible for any delay or impossibility of performance resulting from the Client's failure to meet their collaboration obligations.
Deliverables produced as part of the services (strategies, email sequences, automations, written content, websites) are transferred to the Client on a non-exclusive basis after full payment of the amounts due.
The Provider retains ownership of the methods, tools, know-how and generic templates used to produce the deliverables. She reserves the right to mention the Client as a commercial reference (unless the Client explicitly requests otherwise).
Content generated using artificial intelligence tools is delivered as is. The Client acknowledges that IP legislation for AI-generated content is constantly evolving, and assumes responsibility for its use.
Each party undertakes to treat as strictly confidential all information, documents and data provided by the other party as part of the engagement, and not to disclose them to third parties without prior written consent, for the entire duration of the contract and for the three (3) years following its termination.
The Provider's liability, all damages combined, shall in no case exceed the total amounts actually received under the contract during the three (3) months preceding the triggering event.
The Provider cannot be held responsible for indirect damages (loss of clients, loss of revenue, damage to image), nor for damages resulting from improper use of deliverables by the Client or by a third party.
Neither party can be held responsible for a failure to meet its obligations resulting from a case of force majeure within the meaning of Spanish legislation in force (natural disaster, major infrastructure failure, decision by a public authority, pandemic, etc.).
The terms for collection, processing and retention of the Client's personal data are described in the Privacy policy.
These Terms are governed by Spanish law. In the event of a dispute and failing prior amicable resolution, the courts of Santa Cruz de Tenerife shall have exclusive jurisdiction.
The Provider reserves the right to amend these Terms at any time. The applicable Terms are those in force at the date the contract is concluded.
For any question about these Terms, contact hello@aseko.agency.