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Your data

Privacy policy.

What I collect, why, what I do with it, and above all what you get to decide.

Last updated: October 2026

At Aséko, we talk about automation and AI all day long. So you can imagine how seriously I take data protection. This policy explains what I do with the information you entrust to me.

1. Data controller

The controller of the personal data collected on this website is:

  • Rose-Orlane Casseus, autónoma in Spain
  • NIF: Z0864543R
  • Calle Ten Bel 12, 38630 Costa del Silencio, Arona (Tenerife), Spain
  • GDPR contact: hello@aseko.agency

2. What data I collect

2.1. Contact form

When you send me a message via the contact form or by email: your name, your email address, and the content of your message. If you tick the box provided, your email address also joins my contact list (see 2.6).

2.2. Newsletter

When you sign up for the newsletter: your email address, and the date you signed up.

2.3. Digital and AI marketing diagnostic

When you complete the free diagnostic: your first name, last name (optional), company (optional), email, and your answers to the questionnaire (used to create your personalized report). Your first name, last name, company, email, score and profile are saved in my contact list. If you tick the box provided, I also record your agreement to receive my tips and offers, with its date.

2.4. Booking a discovery call

When you book a call through Cal.com: your name, your email, and the time slot you chose.

2.5. Site navigation

If you accept analytics cookies: anonymized browsing data via Google Analytics (page views, duration, device, country). No directly identifying data is collected at this stage.

2.6. Tips and offers by email

I only send you tips and offers by email in three cases: you signed up for the newsletter; you ticked the box provided in the free diagnostic or the contact form; or you are a client (Premium Diagnostic, coaching), in which case I write to you about services similar to the ones you bought, unless you object. I use the information you gave me (profile, business, questionnaire answers) to send you relevant content. Every email includes a one-click unsubscribe link.

2.7. Premium Diagnostic (paid)

When you buy the Premium Diagnostic, I process:

  • at payment (via Stripe): your name, your email, your billing address and, if you provide it, your VAT number. Your card details are entered with Stripe: I never see them;
  • in the questionnaire: your answers and, if you send them, your Instagram screenshots;
  • public information related to your business, such as your website or your online presence.

This data is used only to prepare your plan. To do so, I rely on specialized tools, listed in the table in section 6. Every plan is reviewed and approved by me before it is sent to you.

Your plan is available on a personal page, accessible only through the link I send you by email. Keep this link to yourself.

2.8. Instagram comments and messages

When you comment on a post by @aseko_agency or send me a direct message on Instagram, my in-house Instagram automation tool (the "Aseko DM" app, connected to my account through Meta) receives from Meta and records: your Instagram username, the identifier Meta assigns to you for your exchanges with my account only, the text of your comment or message, and its date. Replies sent by the tool are also recorded, to keep track of the conversation.

If you write a keyword (for example to receive a guide), the tool automatically sends you the requested resource by direct message. For some resources, it asks Meta whether you follow @aseko_agency, without keeping that information. I read other messages and reply to them myself. When a message shows interest in my services, I receive an email alert with your username and your message.

The tool does not read your profile, your posts or your other conversations. The data is stored with Supabase, in the European Union (Ireland).

3. Why I collect this data (purposes)

  • Reply to your messages and support you on your project
  • Send you the newsletter you signed up for, and tips and offers suited to your situation in the cases described in 2.6
  • Create and send your personalized digital and AI marketing diagnostic
  • Prepare, review and deliver your Premium Diagnostic, and send you the three follow-up emails that come with it
  • Send you the resources you request on Instagram (by keyword in a comment or direct message) and reply to your messages
  • Schedule and organize our calls and meetings
  • Improve the site and understand how it's used (analytics)
  • Meet my legal obligations (invoicing, accounting)

4. Legal basis for processing

  • Consent for the newsletter, tips and offers by email, and analytics cookies (you can withdraw it at any time)
  • Legitimate interest to write to my clients about services similar to the ones they bought (you can object at any time)
  • Performance of a contract or pre-contractual measures for contact requests, diagnostics (including the Premium Diagnostic and its follow-up emails), and call bookings
  • Legitimate interest to record the comments and messages you send to @aseko_agency, in order to send you the requested resource and reply to you (you can object at any time)
  • Legitimate interest for the security and proper functioning of the site
  • Legal obligation for the retention of billing data

5. How long I keep your data

  • Contact messages: 3 years from the last exchange
  • Newsletter and email tips: until you unsubscribe (link included in every email)
  • Free diagnostic: in my contact list, until you unsubscribe or ask for deletion
  • Premium Diagnostic screenshots: 90 days after your plan is approved, then automatic deletion
  • Premium Diagnostic answers and plan: 3 years after your purchase, then deletion. You can ask for their deletion at any time
  • Instagram comments and messages: 12 months after your last exchange with @aseko_agency, then deletion. The technical copy of messages received from Meta, used to fix errors, is deleted after 30 days
  • Client data (contracts, invoices): in accordance with Spanish law, up to 6 years for accounting documents
  • Analytics cookies: 14 months maximum

6. Who I share your data with

I never sell your data. Period. I use technical service providers who process certain data on my behalf, strictly within the scope of the service they provide:

ProviderRoleLocation
NetlifyWebsite hosting and diagnostic storage, running the Instagram automation toolUnited States (standard contractual clauses)
MailerLiteContact list, newsletter and email tips deliveryEuropean Union (Lithuania)
HubSpotReceiving contact form messagesUnited States (standard contractual clauses)
ResendDiagnostic and Premium Diagnostic emails, and internal alerts about Instagram messagesUnited States (standard contractual clauses)
StripePayments and invoicesIreland and United States (Data Privacy Framework, standard contractual clauses)
AnthropicAnalysis and writing tool (artificial intelligence)Ireland and United States (standard contractual clauses)
Serper.devOnline search toolOutside the European Union (standard contractual clauses)
Brave SearchOnline search tool (backup)United States
Cal.comCall bookingsUnited States (standard contractual clauses)
Google Analytics 4Traffic analytics (with consent)European Union (Google Ireland)
BeholdPublic Instagram feed displayEuropean Union
SupabaseStorage of Instagram comments and messagesEuropean Union (Ireland)

For transfers outside the European Union, the providers involved have signed the European Commission's standard contractual clauses, which guarantee a level of protection equivalent to GDPR.

Instagram comments and messages reach me through Meta Platforms Ireland, which operates Instagram. Meta also processes them under its own privacy policy.

7. Your rights

GDPR grants you rights over your data. You can exercise:

  • Right of access: know what data I hold about you
  • Right to rectification: correct inaccurate data
  • Right to erasure: request deletion of your data
  • Right to restriction: limit the use of your data
  • Right to portability: get your data back in a readable format
  • Right to object: refuse a specific processing
  • Right to withdraw consent at any time (newsletter, email tips and offers, cookies)

To exercise any of these rights, write to me at hello@aseko.agency. I reply within 30 days maximum.

Deleting your Instagram data: write to hello@aseko.agency or send "delete my data" by direct message to @aseko_agency, stating your username. I erase your comments, your messages and the tool's replies within 30 days maximum, and confirm it to you. This does not delete your comment on Instagram: you can delete it yourself from the app.

8. Complaints to a supervisory authority

If you believe the processing of your data doesn't comply with regulations, you can file a complaint with:

  • Agencia Española de Protección de Datos (AEPD), Spain, www.aepd.es
  • Or the supervisory authority in your country of residence (for example, the CNIL in France, the ICO in the UK)

9. Data security

The site is served over HTTPS. Data submitted through forms is encrypted in transit. The listed providers meet industry security standards. I do not store any sensitive data (passwords, banking details) on the site.

10. Cookies

Cookie usage is covered by a dedicated policy, available here: Cookies policy.

11. Changes to this policy

This policy may evolve. The last-updated date appears at the top of the document. In case of substantial changes, I'll notify you by email if you're subscribed to the newsletter.

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